Effective Date: MAY 2025
At Tophyn Naturals, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website or use our services.
- Information We Collect
We may collect the following types of information when you interact with us:
• Personal Information: Name, email address, phone number, delivery address, skin type (if provided during consultation), and other relevant details.
• Order Information: Products purchased, date and time of purchase, payment method (we do not store credit card numbers).
• Technical Information: IP address, browser type, device information, and pages visited on our site.
- How We Use Your Information
We use the information we collect for the following purposes:
• To process and deliver your orders
• To provide personalized skincare consultations
• To respond to your questions or customer service requests
• To send updates about your orders, promotions, and skincare tips (only if you opt in)
• To improve our website and services
- Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only when necessary:
• With trusted service providers (e.g., payment processors or delivery companies)
• To comply with legal obligations or protect our rights
- Data Protection
We take data protection seriously and implement security measures to safeguard your personal information. However, no internet-based service is 100% secure. We encourage you to protect your own passwords and use secure devices.
- Your Rights
You have the right to:
• Request access to the personal data we hold about you
• Ask us to correct or delete your personal data
• Opt-out of marketing messages at any time
To exercise any of these rights, please contact us at [Insert contact email or WhatsApp number].
- Cookies
Our website may use cookies to improve user experience and collect non-personal browsing data. You can disable cookies in your browser settings at any time.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before submitting any personal information.
- Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Tophyn Naturals
📞 WhatsApp: 09081387519